Customer Care

We are here to help you 7 days a week, so please feel free to email us.


Contact information 


Home office: 864 Biersdorf Road

Carbondale, IL 62901

Check out our FAQ page to find a list of our most frequently asked questions.

Privacy & Safety

We want you to have continuing trust in Gray Arrow Boutique and in our products and services and, so, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure your personal information.

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

BY USING THIS WEBSITE YOU ARE AGREEING TO THE TERMS OF THE GRAY ARROW BOUTQUE PRIVACY POLICY. We reserve the right to modify our privacy policy as business needs require. We will post such changes on our website. Your continued use of this site after changes to our privacy have been posted will constitute your acceptance of such changes.

Payment Methods

- Credit / Debit Cards
- PayPal

- Cash / Check

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© 2018 Gray Arrow Boutique     |     |     Carbondale, Illinois     |     (618) 926-1682